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Eiliko maker pledges outside review before memory returns

Energize Lab has responded to the Eiliko robot security disclosure by promising an independent review and deletion of stored personal material. It says memory and custom avatars have been disabled. After the statement, The Verge still accessed some photos and audio through public links, while researcher Sammy Azdoufal said his remote robot access continued. The promised review is not yet complete.

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An imagined domestic robot beside a glass partition, with a disconnected blue module and inspection apparatus outside.

Memory and custom avatars go offline

Energize Lab, maker of the Eiliko conversational robot toy, has responded to the security disclosure with promised changes. In a statement sent to The Verge, it said external backend access had been closed and credentials rotated. The company also said it disabled remote changes to robot responses and took long-term memory offline, stopping storage of new conversation transcripts and user profiles.[1]

Custom avatars were disabled while built-in avatars remained available. Energize Lab pledged to erase the transcripts it already held, together with profiles, uploaded avatar pictures and associated material. It also acknowledged that earlier messages had not reached the technical team promptly.[1]

An independent review precedes feature return

The company says it is commissioning an outside cybersecurity specialist to examine its systems. Long-term memory and custom avatars are not supposed to return until that review confirms they can operate securely. Energize Lab promised a further update after the work, but a completed independent audit has not yet been published.[1]

Some files remain publicly accessible

After receiving the statement, reporter Sean Hollister still accessed some photos and audio through unsecured public links. Researcher Sammy Azdoufal separately said he retained remote access to robots and could theoretically read transcripts or change their behavior. The reporter’s direct file-access check and the researcher’s description of broader access concern different capabilities. The response follows earlier unanswered requests that had continued for about a month.[1]

For more information on this topic, you can read the related columns.

References

  1. News sourceThe VergeEiliko maker promises a security review and deletion of old data↩1↩2↩3↩4
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