OpenAI has begun a phone-messaging preview for its Dots personal agents among Pro users in the United States. Users can send texts, photographs and voice memos through iMessage or RCS, and receive updates about assigned work in the same channel. Shared memory connects these exchanges with the agent’s conversations inside ChatGPT.
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A phone channel for personal agents
OpenAI began opening phone messaging for Dots, its personal AI agents, on October 28. The preview serves Pro subscribers in the United States. It connects the existing service to iMessage, Apple’s messaging system, and Rich Communication Services, or RCS, on supported Android phones. Phone messaging had been promised when Dots was introduced in September; the update makes that channel accessible to eligible users.[1], [2]
Tasks and updates travel both ways
Users can send text, photographs and voice memos to their Dot. The agent can also contact its owner with updates about assigned tasks. Setup begins in the Dot profile inside ChatGPT, where the user selects the texting option and verifies a phone number. The corresponding messaging service needs to be enabled on the phone. Information written to the agent’s memory is shared between ChatGPT and messaging, allowing context to carry across conversations in the two channels.[1]
Linq supplies the messaging infrastructure
OpenAI partnered with Linq, a messaging-infrastructure provider, for the phone connection. The company says it carried out extensive penetration testing and restricts communication so the owner alone can message their Dot and the Dot can message only that owner. Requests requiring approval lead users back into ChatGPT through a link to review the action. Group conversations, telephone calls and FaceTime are currently unsupported. The delivered feature is two-way messaging with the existing personal agent, including photo and voice input.[1]