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Rakus puts specialists alongside AI in its custom-software service

Rakus has announced ASURACORE, a planned service in which a specialist works with a customer and AI to build business software around existing workflows. Customers describe their needs, then test and adjust the working system with the specialist. Early customer versions are planned for January 2027, followed by commercial sales in April, with systems-integration partners joining the delivery network.

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A silver-haired specialist in a green cardigan watches a seated customer in an ochre blouse use a mouse at a desktop computer, its screen facing away.

A specialist turns the customer’s workflow into software

Japanese business-software company Rakus announced ASURACORE on 14 October, describing a service that combines human specialists with AI to build customer-specific systems. The specialist, called an ASURACORE director, starts by listening to the customer’s problems and requests. Required functions and information become system requirements before construction. Rakus is targeting accounting, administration and sales-management departments at small and medium-sized businesses. President Takanori Nakamura and chief AI officer Shinichiro Motomatsu presented the service at the company’s press briefing.[1], [2], [3]

Customers describe what they need in ordinary business language, with no expectation that they configure or build the system themselves. Rakus says its approach draws on the business-process knowledge and software components accumulated in its Rakuraku Cloud products. AI is intended to help identify missing information and questions that require customer confirmation, as well as supporting design and construction.[3]

The customer checks the working system

After construction, the director and customer operate the system together to check its functions and usability and make adjustments. Rakus plans further changes as users make new requests after use begins. The director’s role therefore extends from the initial discussion through testing and revision. Systems-integration partners are intended to provide directors alongside Rakus employees, while Rakus supplies the platform on which they work.[1], [2]

Mynavi TECH+ describes a hypothetical manufacturing and wholesale sales team dealing with scattered opportunities, manual quotation calculations and difficulty seeing prospective orders. In that illustration, the director identifies functions, information and screens and adjusts the system with the customer. The example illustrates the proposed workflow rather than documenting a completed customer deployment.[2]

Early versions precede April sales

Sales activity and early customer versions are planned for January 2027, with formal commercial sales in April 2027. Rakus also plans to expand into Indonesia during fiscal 2027 and subsequently into countries such as Vietnam. The announcement follows the company’s own survey of business-system adoption: Rakus identifies development expense, difficulty assessing returns and limited internal technical staff among reasons businesses defer dedicated systems.[1], [3]

References

  1. News sourceAI Watch (Impress)Rakus announces ASURACORE for custom business systems↩1↩2↩3
  2. News sourceMynavi TECH+ASURACORE pairs specialists with AI for customer-specific software↩1↩2↩3
  3. News sourceRakusRakus announces ASURACORE for custom business systems↩1↩2↩3
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