The two sides of work
Singapore workers describe two sides of using AI at work. In PwC’s survey, 72% reported better work quality while 50% said their jobs had grown more complex. The same respondent could have given both answers; the release does not provide the overlap. A widespread report of improvement therefore leaves open whose workload and skill requirements have changed, and how.[1]
The new agreement between the National Trades Union Congress, or NTUC, and PwC Singapore puts job redesign and training into that gap. In the survey, 53% saw AI taking over tasks as a moderate or major job-security threat. Buying tools does not automatically move a worker into a better-paid role. The proposed bridge changes tasks, training and career paths together.[1]
Who receives the support?
The money first reaches the firm. A grant can cover up to 70% of eligible transformation projects and linked training. Salary support during a move into a redesigned role can reach 90% for three months. Those measures lower an employer’s transition cost. A worker’s gain depends on the pay, hours and career terms attached to the new job; the announcement reports no realized wage increase.[1]
Property manager EM Services is named as a prospective programme user. That identifies a workplace where redesign may be applied, not an outcome measured for all workers. The 46% who reported more work also matter. If new tools simply allow more tasks at the same pay, a productivity gain may bypass employees. The terms of redesigned roles and subsequent pay data would show who receives that gain.[1]